Frequently Asked Questions (FAQ)
Get answers to the most-asked questions about SnapClaim.
- What is a Diminished Value (DV) claim?
Diminished Value is the loss in market value a vehicle suffers after an accident, even after repairs. If your car has been in an accident caused by someone else, you may be entitled to compensation for this loss.
- What is a Fair Market Value (FMV) report?
A Fair Market Value report estimates your vehicle’s current value based on verified market data. It’s commonly used for insurance negotiations, resale, legal cases, and total loss disputes.
- How do I check if I’m eligible for a claim?
Simply click the Check My Eligibility button on our homepage. Answer a few quick questions, and we’ll instantly tell you if you qualify for a Diminished Value or Total Loss claim.
- What do I need to get started?
You’ll need your VIN number, mileage, repair document (if applicable), and your contact information. We’ll guide you step by step through the process.
- How do I order a Diminished Value appraisal?
Go to the Free Diminished Value Estimate page, enter your vehicle and accident details, and if you choose to proceed, we’ll deliver your certified DV appraisal report — accepted by insurers and legal professionals — within minutes.
- How do I order a Fair Market Value/Total Loss claim appraisal?
Go to the Free Fair Market Value Estimate page, provide your vehicle’s details, and we’ll calculate its pre-accident market value. If you choose to proceed, we’ll send you a certified Total Loss appraisal report you can use with your insurer.
- How long does it take to get a report?
Reports are typically ready within minutes. Our AI-powered platform speeds up the process while ensuring accuracy and reliability.
- Can I use SnapClaim reports for legal or insurance purposes?
Yes. Our certified reports meet industry standards and are accepted by many insurance companies and legal professionals.
- What’s the difference between a DV and FMV report?
DV Report: Shows value loss due to an accident.
FMV Report: Shows current market value regardless of accidents. - Who are your reports for?
Vehicle owners, attorneys, body shops, dealerships, and insurance professionals who need fast, accurate, and defensible vehicle valuations.
- I’m a personal injury lawyer or appraiser. Do you offer partnership opportunities?
Yes! We work with attorneys, appraisers, and body shops nationwide. Partners receive access to discounted pricing, priority support, and white-labeled reports. Contact our sales team at [email protected] to learn more about how we can support your clients and streamline your valuation needs.
- Do you offer refunds?
Yes. If you recover less than $1000 from your claim using our report, we offer a full refund of the report cost—no questions asked. Terms and conditions apply.
