
Let's get in touch.
Feel free to reach out to us using the options below, and our dedicated team will respond to your inquiries promptly.

“Appraisals used to be paperwork and phone calls. Now? Just a few clicks and you’re done.”
Emily
Head of Customer SupportHave a question or feedback? Fill out the form below, and we'll get back to you as soon as possible.
Or drop us a message via email.
Other ways to reach us
Frequently asked questions:
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How can I get in touch with SnapClaim?
You can reach us by emailing [email protected] or by filling out the contact form on this page. We typically respond within 24 business hours.
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What type of support do you offer?
We offer support for general questions, report issues, claim guidance, and partnership inquiries. Our team is available Monday through Friday, 9 AM to 6 PM (ET).
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Where is SnapClaim located?
SnapClaim’s main office is located at 108 W 39th Street, Suite 1006, New York, NY 10018. While we serve clients nationwide, our team operates remotely and includes experienced appraisers and valuation experts across the U.S.
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How do I request a refund?
If you believe your report does not meet expectations, you may be eligible for a refund under our Money-Back Guarantee. Please email [email protected] with your order details.
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Can I speak with someone about a business partnership?
Absolutely. If you're an attorney, appraiser, or body shop and want to partner with us, email [email protected] or mention it in the contact form. We’ll get back to you promptly.
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