Privacy Policy
Effective Date: [Feb 15, 2026]
SnapClaim (“SnapClaim”, “we”, “our”, or “us”) is a service and brand operated by the legal entity that owns and manages the SnapClaim platform and its associated offerings (the “Company”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or use our websites, applications, and related services (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.
Information We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Billing information (when applicable)
- VIN, license plate, or vehicle-related documents
- Driver’s license (if voluntarily submitted)
b. Device & Technical Information
- IP address
- Browser type
- Device type and OS
- Referring website
- Usage patterns and interaction logs
c. Cookies & Tracking Technologies
We use cookies to maintain sessions, analyze usage, and improve performance. You may disable cookies in your browser settings.
How We Use Your Information
- Provide and improve the Service
- Generate auto appraisal reports
- Communicate regarding submissions and support inquiries
- Comply with legal requirements
- Fraud prevention and monitoring
- Internal research and analytics
We do not sell, rent, or share your personal information — including mobile numbers or SMS opt-in data — with third parties for marketing or promotional purposes.
How We Share Your Information
Service Providers
We may share information with trusted vendors (payment processors, hosting providers, analytics services, support tools) solely to operate our Service.
Legal Compliance
We may disclose information to comply with applicable laws, subpoenas, or court orders.
Business Transfers
In the event of a merger or acquisition, your data may transfer subject to the same privacy protections.
Mobile Communications & 10DLC Compliance
If you provide your mobile number and opt in to receive SMS messages from SnapClaim, you consent to receive transactional and service-related messages such as claim updates, report notifications, and customer support responses.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact support@snapclaim.com.
No Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of information sharing described in this Privacy Policy expressly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Data Security
We implement reasonable administrative, technical, and physical safeguards including encryption, access controls, and security monitoring.
Data Retention
We retain data only as long as necessary for operational, legal, and dispute resolution purposes.
Your Privacy Rights
You may request access, correction, or deletion of your data by contacting privacy@snapclaim.com.
Children’s Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of updates.
Contact Us
SnapClaim – Legal Privacy Team
Email: privacy@snapclaim.com
Mailing Address:
108 W 39th Street
Ste 1006 #2183
New York, NY 10018
United States
Phone:(888) 234-9987
